At Moodflag LLC, we strive to make our service to you the top priority. Therefore, any item purchased
from www.themoodsign.com may be returned within 30 days of receipt for any reason.
The following applies to all returns:
- Item must be in the same condition as it was delivered.
- Item must be in its original packaging.
- You must contact our Customer Service Department within 30 days by email at firstname.lastname@example.org and we will give you an RMA number as well as instructions to return the product.
- In the event the return is due to our error, we will reimburse for return shipping (USPS ground only). In any other case, you are responsible for shipping costs.
- We recommend that you insure your shipment and that you include a tracking number to make sure that your return makes it back to Moodflag LLC.